Socially Responsible Gambling Policy
Worldwide Cancer Research (WCR) is committed to fundraising responsibly and we encourage responsible gambling.
WCR runs lotteries and raffles for the general public, with the sole purpose to raise funds for its charitable purpose. Our registered charity number is SC022918.
WCR is committed to ensuring that our lotteries and raffles are operated in a secure, fair and socially responsible way and to endorse responsible gambling amongst its supporters.
The Gambling Commission regulates gambling in the public interest. The regulatory framework introduced by the Gambling Act 2005 is based on three licensing objectives:
Here we set out how out our policies and approach to ensuring we approach any gambling activities in a socially responsible way.
1.Preventing gambling from being a source of crime and disorder. We will ensure that:
2.Ensuring that gambling is conducted in a fair and open way. We will ensure that:
3.Protecting children and other vulnerable persons from being harmed or exploited by gambling. We will use our best endeavours to address the following issues:
Self-exclusion & Support
There are procedures for self-exclusion that take all reasonable steps to refuse service, or to otherwise prevent an individual who has entered a self-exclusion agreement, from participating in gambling. This includes:
WCR staff and ELM staff who are involved in direct customer service are aware of the self-exclusion system in place, and are able to direct that individual to an immediate point of contact with whom to complete the process.
Self-exclusion from all WCR lotteries is for a minimum of 6 months.
To exclude yourself from all WCR lotteries email firstname.lastname@example.org or write to Supporter Services, Madras House, South Street, St Andrews, Fife, Scotland, KY16 9EH.
Place state your name and use the following wording:
I [full name] request that I be refused entry to any Worldwide Cancer Research Lottery for a period of [insert time]. If during that time I attempt to purchase a lottery ticket, I will be refused. At the end of the period of exclusion specified, I can, if I wish, participate in a lottery run by Worldwide Cancer Research again by getting back in contact.
The ELM acting on behalf of WCR, monitors transactions and customer behaviour in real-time. If it becomes apparent that a customer is gambling erratically then the ELM can contact the player directly and follow the advice published by Gamcare. They will ask if they are experiencing problems with their gambling and tell them about the Gamcare counselling service.
Gamcare provides counselling for anyone who is experiencing difficulties resulting from a gambling problem, including partners and family members. The service is confidential and abides by the British Association for Counselling and Psychotherapy’s, Ethical Framework for Good Practice in Counselling and Psychotherapy. Gamcare offers the service free of charge.
WCR and the ELM acting on our behalf set a limit on the numbers of tickets that a customer can purchase, this included on the printed materials. When online, if the tickets purchased exceed the set amount, then a pop-up appears notifying the User that there is a maximum they can purchase.
Worldwide Cancer Research, Madras House, St Andrews, Fife, Scotland, KY16 9EH Registered in Scotland, No 152991, Charity No SC022918
Need help? Don't hesitate to contact us
Worldwide Cancer Research, Supporter Services, Madras House, St Andrews, Fife, Scotland, KY16 9EH Registered in Scotland, No 152991, Charity No SC022918
Is problem gambling affecting you, or those close to you?
Freephone: 0808 8020 133
Please note that your payment has been processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information “Zaffo.com-ZaffoCharity 0203 176 6862”